Shipping Policy

Last updated: September 29, 2026

1. Service Delivery

Rangataranga Treks provides adventure travel services and experiences. Our "shipping" refers to the delivery of travel services, not physical goods.

1.1 Service Confirmation

Upon successful booking and payment, you will receive:

  • Booking confirmation email with trip details
  • Travel itinerary and meeting point information
  • Emergency contact details
  • Required documents and preparation guidelines

2. Digital Delivery

2.1 Instant Confirmation

All booking confirmations and travel documents are delivered digitally via email immediately after payment confirmation.

2.2 Document Delivery

Travel documents including:

  • Booking vouchers
  • Travel itineraries
  • Safety guidelines
  • Emergency contact information

These are delivered via email within 24 hours of booking confirmation.

3. Service Timeline

3.1 Pre-Trip Information

  • Immediate: Booking confirmation and payment receipt
  • Within 24 hours: Detailed travel documents
  • 7 days before trip: Final meeting point and timing details
  • 24 hours before trip: Weather update and final reminders

3.2 Trip Day Service

Our team will be available at the designated meeting point at the scheduled time to provide the adventure experience as booked.

4. Service Availability

4.1 Geographic Coverage

We provide services in Karnataka, India, with focus on:

  • Mountain trekking destinations
  • Nature adventure spots
  • Wildlife sanctuaries
  • Heritage and cultural sites

4.2 Service Hours

Our customer support is available:

  • Monday to Sunday: 6:00 AM to 10:00 PM
  • Emergency Support: 24/7 for active trips

5. Contact Information

For any service delivery inquiries or support: